Keyen Enterprise Co., Ltd. (“Keyen”) is committed to protecting and respecting your privacy. Keyen is delighted that you have decided to visit our website and thanks you for your interest in our company, our products and services. We take the privacy of your personal data seriously and would like you to feel secure and at ease when visiting our website.

We collect and process your personal data in relation with your use of the website only with applicable data protection legislation (GDPR) and in compliance with the following principles.

By visiting this website, you agree to this privacy statement.

1. Personal Information Keyen May Collect from You

We process your personal data for the following purposes only:

  • Information you give us;
  • Personal and business contact information, such as your first name, last name, postal address, email address, telephone number, and company name;
  • If you contact us, Keyen may keep a record of that correspondence;
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, other communication data and the resources that you access on our site;
  • Keyen may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

2. Disclosure of personal data to third parties

We do not transfer your personal data to third parties for their own purposes, except to the extent required by legal or regulatory requirements or ordered by state bodies and authorities. We may also disclose your personal data to third parties if you gave us your prior consent or if otherwise provided in this privacy statement.

3. IP Addresses

Keyen may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

4. Cookies

Keyen may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies are for instance used to display complex and dynamic contents, to recognize you the next time you visit our website.

You may set your browser to prevent the cookies from being installed on your computer. However, if you choose to do so, you may not be able to fully make use of certain features and services offered by this website. With regard to the use of cookies in relation with Google Analytics, please refer to the next point.

5. Google Analytics

This website uses Google Analytics, which is a web analytics service of Google Inc. with its head office in the USA (“Google”). Google Analytics uses so-called “cookies”, text information which is saved on your computer and which enables an analysis of your use of the website. It involves the following cookies:

The information generated by the Google Analytics cookies about your use of this website (including your IP address) will be transmitted to and stored on Google servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties, where required to do so by law or if such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may prevent the cookies of Google Analytics from being installed by setting up your browser accordingly or by installing the Google Analytics Opt-out Browser Add-on made available by Google (https://tools.google.com/dlpage/gaoptout?hl=en). However, if you choose to do so, you may not be able to fully make use of certain features offered by this website. By using this website, you agree that Google processes the collected information about you in the above-mentioned manner and for the above-mentioned purpose.

6. Contact form and email contact

6.1. Description and scope of data processing

There are contact forms on our website which can be used to contact us electronically. If a user avails of this option, the data entered into the input screen are transmitted to us and stored.

Alternatively, contact may be made via the email address provided. In this case, the user’s personal data that is transmitted with the email is stored.

No transfer of the data to third parties occurs in this context. The data is used solely for processing the conversation.

6.2. Purpose of the data processing

The processing of the personal data from the input mask is conducted solely for handling the communication. In the case of contact by email, the required justifiable interest in processing the data applies here too.

The other personal data processed during the transmission process are used to prevent misuse of the contact form and ensure the security of our information technology systems.

6.3. Personal Data Storage

All information you provide to us is stored securely at Keyen. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorized access.

Keyen may disclose your personal data to any member of our group, including any partners and existing or future subsidiaries.

7. Security

We have taken adequate technical and organisational security measures to protect your personal data against loss, destruction and manipulation as well as against access, transformation or disclosure by unauthorised persons. Particularly critical personal data (such as access data to the account) is encrypted when transmitted over the internet (SSL).

8. Links

This privacy statement does not apply to websites to which our website contains links or otherwise refers to (“third party websites”). We are not responsible for and have no influence on the compliance with data protection and safety provisions by these third party websites. Therefore, please take notice of the privacy statements of the respective third party websites.

9. Changes

We reserve the right to change this privacy statement at any time. We therefore recommend that you review it on a regular basis. Changes to this privacy statement are effective when published on our website.

The last line of this privacy statement contains the date of the last update.

10. Your Rights

European data protection laws give you certain rights regarding your personal information. You may ask us to take the following actions in relation to your personal information that we hold:

  • Opt-out- Stop sending you direct marketing communications. You may continue to receive service related and other non-marketing emails.
  • Access- Provide you with information about our processing of your personal information and give you access to your personal information.
  • Correct- Update or correct inaccuracies in your personal information.
  • Delete- Delete your personal information.
  • Transfer- Transfer a machine-readable copy of your personal information to you or a third party of your choice.
  • Restrict- Restrict the processing of your personal information.
  • Object- Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You can submit these requests by email to sales@keyeninc.com.tw or our postal address provided on our Sites. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.

11. Contact information

If you have any further questions on the use of your personal data or on whether information about you is being processed, please contact:

Keyen Enterprise Co., Ltd.

6 F., No. 1-3, Sec. 5, Jhongsiao E. Rd., Sinyi Dist.,

Taipei City 11071,

Taiwan (R.O.C.)

sales@keyeninc.com.tw